Shipping Policy - Mauri Moods

At Mauri Moods, we are committed to ensuring a seamless and reliable shipping experience for our valued customers. Please review the following shipping policy to understand the details of our shipping process.

1. Order Processing:

  • All orders are processed within 1-3 business days of receiving payment and are subject to product availability.

2. Shipping Destinations:

  • We currently ship within Australia. If your location is not covered, please contact us, and we will explore alternative options.

3. Shipping Methods:

  • Mauri Moods utilizes reputable carriers to ensure safe and timely delivery. Shipping options and estimated delivery times will be provided at checkout.

4. Shipping Costs:

  • Shipping costs are calculated based on the weight of the order and the destination. The total shipping cost will be displayed at checkout before completing the purchase.

5. Tracking Information:

  • Once your order has been shipped, you will receive an email with tracking information. This allows you to monitor the progress of your delivery.

6. Customs and Duties:

  • Customers are responsible for any customs duties, taxes, or fees incurred upon international shipments. Mauri Moods is not liable for any delays or additional charges imposed by customs.

7. Delivery Timeframes:

  • Estimated delivery times are provided based on the chosen shipping method and destination. However, please note that unforeseen circumstances or customs processing may affect delivery times.

8. Lost or Damaged Items:

  • In the rare event of lost or damaged items during transit, please contact us immediately. We will work with the carrier to initiate an investigation and provide a resolution.

9. Address Accuracy:

  • Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout. Mauri Moods is not responsible for undelivered orders due to incorrect addresses.

10. Returns Due to Shipping Issues:

  • If an order is returned to us due to an incorrect address or other shipping issues, additional shipping fees may apply for reshipment.

11. Contact Information:

  • For any inquiries related to shipping, please contact our customer service at

Mauri Moods appreciates your understanding and cooperation in ensuring a smooth shipping process. We strive to deliver our products to you with care and efficiency.